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ONLINE ORDERS, SHIPPING & DELIVERY QUESTIONS
Get help with merchandise questions, tracking a package, shipping, My Account, search, technical support and other online shopping questions.
Contact Us by Phone
To get the most updated information regarding your order or to get an answer prior to placing an order, our customer service is available 24/7 at
Contact Us by E-mail
Click here and complete the form with your order-related questions. If this is urgent, feel free to contact our customer service at the number listed above.
Information for Website owners who wish to advertise 1-800-FLOWERS.COM on their website and gain commissions for driving sales.
Email the Affiliate Manager
Business Gift Services
Full-service support for medium, large, and enterprise companies and organizations with all of their corporate gifting needs.
Email Business Gift Services
Information for floral shops and anyone who is interested in opening a 1-800-FLOWERS branded store in their local neighborhood.
Email the Franchising Department
For any media related issue, please contact:
Email Public Relations
Points-earning program where customers can earn points for purchases.
Email Celebrations Rewardssm
(Choose "Question on Celebrations Rewardssm" under "Select a Category")
Merchandise Vendor Inquiries
If you are a vendor and would like your product(s) to be considered for sale at 1-800-FLOWERS.COM, please e-mail us your information in the form of an electronic catalog or pricing sheet.
Email the Merchandising Department
For any partnership inquiries, please contact:
AFFILIATES AND BRANDS
BloomNet Floral Network
Resources for local floral shops with questions regarding our BloomNet network of florists.
One Old Country Road
Carle Place, NY 11514
Phone: 1-866-BloomNet (1-866-256-6663)