Credit and Collections Analyst
Location: Carle Place, NY
Position Type: Full-Time

Summary

The BloomNet credit and collections Analyst will report to the Sr. Manager of BloomNet credit and collections. The main functions of this position will be to provide support, and when appropriate, direct customer contact via telephone, mail, fax and electronic communication regarding past due balances and to assist in collecting these balances in a prompt, expeditious and professional manner.

Requirements and Skills

  • Review credit profile of new applicants and existing Florists
  • Collection calls and letters to past due accounts
  • Must be proficient in MS Excel and spreadsheet manipulation
  • Cross training with Billing Dept. duties
  • Utilize our Customer Relationship Manager (CRM) system to effectively resolve issues and retain BloomNet Florists
  • Maintain weekly work tracker of items handled
  • Provide requested information to collection agencies
  • Provide member shops with requested information and documentation in order to facilitate payment
  • Excellent use of oral and written communication skills
  • Recommend collection placement/write-offs to Sr. Manager as requested
  • Assist Sr. Manager in various credit department functions including new account processing, credit reviews, credit adjustments, legal accounts and other related matters
  • Process weekly credit card payment report

Education and/or Experience

  • 4 Year College Degree Preferred
  • Business or Finance Major
  • 0-2 years credit, collection and A/R experience
To Apply: Send your Cover Letter and Resume, including salary history, to:
Human Resources at
One Old Country Road
Suite 500
Carle Place, NY 11514

E-Mail: careers@1800Flowers.com

Only Qualified Applicants Will Be Contacted.

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