Manager, Vendor Relations
Location: Carle Place, NY
Position Type: Full-Time
As a result of our continued growth, 1-800-Flowers.com has an immediate opening for a Manager of Vendor Relations in its corporate office located in Carle Place, NY. The qualified candidate will have overall responsibility of managing 65+ drop ship vendor locations and supervising a staff of three. Responsibilities include:
- Managing daily fulfillment activity, fill rate percentages and development of long range plans to keep pace with volume growth.
- Building and distributing multiple reports, decks and dashboards.
- Developing and monitoring peak capacity shipping plans with vendors and carriers during holidays.
- Monitoring daily pickups by UPS and FedEx
- Insuring timely commercialization of product concepts
- Support continued process improvements within supply chain
In addition, we are looking for upbeat, flexible, positive, focused, well-organized, and strategic individuals who thrive in a fast-paced fluid environment.
Duties and Responsibilities
- Direct fulfillment vendor performance
- Take necessary actions to maintain and improve the customer experience through better picking accuracy
- Work collaboratively with merchandising and planning department to ensure optimal product allocation and distribution
- Work with Customer Service to ensure that all customer concerns are addressed in a timely manner
- Plan holiday shipping capacity with fulfillment centers and UPS and/or FedEx
- Manage order queues to ensure there are no systemic problems effecting order flow
- Other items as assigned
Education and/or Experience
- College degree in business, engineering or logistics
- Minimum of 5 years internet retail experience
- Experience managing 3rd party drop shippers (3PL)
- Strong analytical skills
- Proficient in all aspects of MS Office
- Strong organizations skills, presentation skills, and communication skills
- Working knowledge of SAS / Access
- Team player
To Apply: E-Mail: careers@1800Flowers.com
Send your Cover Letter and Resume, including salary history, to:
Human Resources at
One Old Country Road
Carle Place, NY 11514
Only Qualified Applicants Will Be Contacted.