Manager, Vendor Relations
Location: Carle Place, NY
Position Type: Full-Time

Summary

As a result of our continued growth, 1-800-Flowers.com has an immediate opening for a Manager of Vendor Relations in its corporate office located in Carle Place, NY. The qualified candidate will have overall responsibility of managing 65+ drop ship vendor locations and supervising a staff of three. Responsibilities include:

  • Managing daily fulfillment activity, fill rate percentages and development of long range plans to keep pace with volume growth.
  • Building and distributing multiple reports, decks and dashboards.
  • Developing and monitoring peak capacity shipping plans with vendors and carriers during holidays.
  • Monitoring daily pickups by UPS and FedEx
  • Insuring timely commercialization of product concepts
  • Support continued process improvements within supply chain
In addition, we are looking for upbeat, flexible, positive, focused, well-organized, and strategic individuals who thrive in a fast-paced fluid environment.

Duties and Responsibilities

  • Direct fulfillment vendor performance
  • Take necessary actions to maintain and improve the customer experience through better picking accuracy
  • Work collaboratively with merchandising and planning department to ensure optimal product allocation and distribution
  • Work with Customer Service to ensure that all customer concerns are addressed in a timely manner
  • Plan holiday shipping capacity with fulfillment centers and UPS and/or FedEx
  • Manage order queues to ensure there are no systemic problems effecting order flow
  • Other items as assigned

Education and/or Experience

  • College degree in business, engineering or logistics
  • Minimum of 5 years internet retail experience
  • Experience managing 3rd party drop shippers (3PL)

Skills

  • Strong analytical skills
  • Proficient in all aspects of MS Office
  • Strong organizations skills, presentation skills, and communication skills
  • Working knowledge of SAS / Access
  • Team player

To Apply: Send your Cover Letter and Resume, including salary history, to:
Human Resources at
One Old Country Road
Suite 500
Carle Place, NY 11514

E-Mail: careers@1800Flowers.com

Only Qualified Applicants Will Be Contacted.