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Business Thank You Etiquette
According to Peggy Post and Peter Post, co-authors of The Etiquette Advantage in Business
, the following suggestions may help you when acknowledging a compliment or a gift, or when you are extending thanks to someone for a job well done.
- Saying "please" and "thank you" are not empty gestures. When you say "thank you," you are showing appreciation and displaying confidence and maturity.
- Receiving compliments graciously shouldn’t be so hard to do. The trick? Simply say, "thank you" to the colleague, supervisor or client who has complimented you on a job well done.
- How do you say thank you after a business breakfast, lunch or dinner? Of course, give an immediate verbal thank you to your host, and then follow up with a note of thanks. If you communicate frequently by email and you believe that your email won’t be lost in the ether, by all means do that. However, a quick, hand-written note is a tried and true method that always impresses.
- If a co-worker or business associate refers a client to you, thank them for their assistance. A short note will let them know how much you appreciate their collegiality. And they are more likely to refer to you again.
- If you have pulled a meeting together with speakers or special guests, make sure to write a thank you to each immediately after the event. Keep a box of thank you cards in your desk drawer to make this kind of follow-up easy.