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CBS UNDERCOVER BOSS - Our President Chris McCann goes "Undercover" - Watch the preview >
Meet our featured Team Members
roll-over photos for team member's bio

Pauline L
Floral Designer, 1-800-Flowers® Retail
Pauline has enjoyed a long career in floral design at 1-800-Flowers® -- 13 years and counting. Much like her personal love of the outdoors (and motorcycle riding), she always brings a fresh and exciting take to her floral designs. And of course, she takes the most complete care when preparing 1-800-Flowers® products for delivery, always putting the customer first.

"It's so great to finally have an input in floral designs!"

Nicole C
Machine Operator, Fannie May®
Nicole takes great care to ensure Fannie May products are of the utmost quality. This has been her mission for 5 ½ years. As much as she enjoys reading, playing board games and spending time with family, her dedication and professionalism at Fannie May are top-notch.

"Life at work is so different since the airing of the show!"

Dee P
Manager / Designer, 1-800-Flowers®
Chris worked closely with Dee while filming at one of our 1800Flowers retail locations, learning that not only is she a terrific person, but Dee also has a true passion for floral design. In fact, her motto is "treat customers as if you are welcoming them into your home," which has strong roots in her love of family and church. Inspired by Dee's genuine personality and the beauty of her native Cape Verde -- a lovely string of islands off the coast of Africa -- the stunning "Dee's Paradise" arrangement, available now, honors everything she does for 1-800-Flowers®, and our customers.

"The community continues to rally around the store. What an awesome opportunity to show the love and support of this neighborhood."

Sheryl R
Manager, 1-800-Flowers® Retail
Flowers have been a part of Sheryl's family her entire life, from her grandfather who was one of the largest flower wholesalers in Boston to her Mom, with whom Sheryl owned a floral shop in the Boston suburbs for over a decade. As a dedicated floral designer at a 1-800-Flowers® retail location, Sheryl takes her inspiration from everyday occurrences and always incorporates new and exciting elements in her floral designs. She realizes the importance of quality, and has worked tirelessly to ensure quality is of the essence when sending products for delivery to® customers.

"This has been an amazing experience that I was so happy to be a part of. It has truly been great for the business."

Jose R
Production Manager / Dispatcher, 1-800-Flowers® Retail
Jose began working at one of our 1-800-Flowers® retail locations when he was just 15 years old. His enthusiasm and leadership stood out to Chris during the Undercover Boss experience. Jose is a prime example of an employee poised to grow within the organization.

"Chris has really taken me under his wing. I have learned so much already and am eager to learn so much more!"

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