About Us:Our Story

The doorbell rings. From outside, a friendly voice says, “Delivery from 1-800-Flowers.com!” There’s a sudden feeling of excitement and anticipation. And then you see it—a beautiful arrangement of fresh, colorful flowers. You’re surprised. You’re delighted. And most important of all, you’re smiling!


Making people smile is no small accomplishment. It’s a passion that's been in our family for over 40 years. It’s what drove Jim McCann to open his first flower shop in 1976, with the belief that each of us has a special power inside to connect with the important people in our lives. It’s what drives our franchisees nationwide and our Local Artisan florists to handcraft traditional or truly original bouquets daily. What starts as a single thought can end with someone feeling loved, appreciated, remembered—and having a better day because of it. It’s not just in our business plan; it’s actually how we see the world.

And it’s this core belief that has continued to grow with us as a company over the last four decades, forever changing the way people send flowers & gifts. From milestone occasions, like birthdays and anniversaries, to life’s just because moments, we’ve been your trusted source for the finest selection of floral arrangements, blooming plants, one-of-a-kind keepsakes and delicious gourmet food—all designed to help you express yourself perfectly to those who mean the most.