Operations Engineer (E-Commerce)

Location: Carle Place, NY
Department: IT
Hours: 8AM - 5PM (Monday-Friday)*
Report to: Director - E-Commerce Operations, Architecture and Planning
* This position will be required to be on-call for after-hours support as needed.
* Hours may change during holidays busy season.


As an Operations Engineer, you will play a pivotal role in building our operations team for our web sites. You will be both a guide and a senior contributor for systems infrastructure and operational improvements designed to maximize automation, reliability, availability, scalability and performance. Ultimately, you will be a member of the team that is entrusted to ensure maximum availability and performance of our ecommerce platform.

Some examples of the responsibilities for this role are:

  • Primary responsibility for ensuring the day-to-day availability / performance of our ecommerce platform. This includes proactively analysis all aspects of the platform to identify any potential issues before they become service impacting.
  • Ensure all documentation is properly maintained.
  • Responsible for application deployments and validations.
  • Responsible for coordinating and validating infrastructure and middleware patching.
  • Work closely with our Network Operations Center to ensure all aspects of the platform are properly being monitored 24x7x365.
  • Work closely with our Information Security team to be aware of any security related matters. This includes compliance with various industry (PCI, SOX, etc.) related guidelines.
  • Able to take full ownership of specified technology, customer or process issues while building customer/stakeholder relationships.
  • Provide best-practice guidance, identify potential work-arounds and act as a liaison with all internal stakeholders.


  • Excellent troubleshooting and problem-solving skills.
  • You are extremely reliable and we can count on you in times of need.
  • Ability to learn quickly and work well independently.
  • Good communication and documentation skills.
  • You take responsibility for tasks and drive them to completion in collaboration with others.


  • BA/BS in computing related field or equivalent work experience preferred.


  • Minimum 3 years experience preferred.
  • Script automation experience preferred.


  • Web application development experience (with any programming language).
  • Working knowledge of SQL, Unix, HTML, Javascript, and CSS.

Send your Cover Letter and Resume, including salary history, to:
Human Resources at
One Old Country Road
Suite 500

Carle Place, NY 11514

Email: careers@1800Flowers.com

Only Qualified Applicants Will Be Contacted.

© 2018 1-800-Flowers.com, Inc., Carle Place, NY Family of Brands Terms of Use - Privacy Policy