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About Us

Social & Environmental Practices

Community Involvement

Reaching out to our communities
1-800-FLOWERS.COM believes in giving back to the communities we serve. Through an array of volunteer, philanthropic and charitable programs across each of our brands, we are proud to be involved in numerous community-based efforts such as the battle against hunger, support of women's and children's health, local recycling programs, and the development and advancement of young people through various scholarships and other learning incentives.

Educational Programs

Nurturing the business leaders of tomorrow
1-800-FLOWERS.COM works with colleges and universities throughout the United States to provide first-hand experience, job skills and knowledge to students on an internship basis. Since its creation in 2003, the 1-800-FLOWERS.COM Executive Intern Program has enabled college students to acquire and enhance skills in such diverse business areas as marketing, finance, accounts receivable, human resources, information technology, merchandising, customer service and public relations.

Support for Military

Supporting our nation's military
1-800-FLOWERS.COM is an active supporter of military personnel serving in the United States and around the world. Among the programs we have been involved with is "Cell Phones for Soldiers," an initiative that collects used cell phones which are then recycled with proceeds going toward the purchase of prepaid calling cards for soldiers stationed abroad to use in calling home. Also, through the 1-800-FLOWERS.COM "Veteran's Assistance Plan" designed to make it easier for veterans of military service to succeed in the private sector, we have provided skills training to military veterans and their family members in such areas as business communication, resume writing, leadership and teamwork, computer proficiency and job interviewing techniques.

Workplace Diversity

Promoting a corporate culture of diversity
Workplace inclusion and diversity are priorities at 1-800-FLOWERS.COM. In all areas of our business we strive to provide employment and career advancement opportunities for talented people at all levels from virtually all backgrounds. We also seek the services of staffing vendors who share our dedication to encouraging a diverse workforce.

Farm Certifications

Working with growers who share our commitment
1-800-FLOWERS.COM is proud to work with premiere farms in the U.S. and throughout the world that grow beautiful flowers, which helps us create truly original arrangements that are guaranteed to deliver a smile. Our policy is to source flowers from farms – both domestic and international – that follow socially and environmentally responsible practices as certified by one or more of the following industry leading agencies:

Click here to view our Planet-Friendly Smile collection.

National Confectioners Association Affiliation:

Fannie May Confections works very closely with our international cocoa suppliers and has long been a member of the National Confectioners Association (NCA) based in Washington D.C. We are active members of NCA's Chocolate Council which works closely with the World Cocoa Foundation. As such, we actively support our suppliers and these international organizations' work towards raising the standard of living for cocoa farmers and their communities around the world.

"Green" Commitment

Delivering smiles, and a sustainable future
As responsible global citizens, 1-800-FLOWERS.COM is committed to helping to provide a sustainable environment for generations to come. From our corporate headquarters and support offices, to our manufacturing and distribution facilities, to our retail stores, to our vendor choices and throughout our supply chain, we are endeavoring to minimize our environmental footprint in a "green" and renewable fashion. Among the ecologically sound practices we employ are efforts to reduce waste; utilizing energy efficiently; conserving natural resources such as water; and recycling whenever and wherever possible.

Code of Conduct

1-800-FLOWERS.COM is in the business of delivering smiles by helping people express themselves and connect to the important people in their lives. As part of our efforts to achieve this, we have a labor code of conduct to help guide our vendor relationships. The code of conduct is communicated internally and externally on our website and it underscores our intent to sell products that are produced under safe working conditions and in compliance with applicable laws.

Forced Labor. 1-800-FLOWERS.COM does not condone the use of forced labor, whether in the form of indentured labor, prison labor or otherwise.

Child Labor. 1-800-FLOWERS.COM does not condone the use of underage workers as defined by the applicable laws in the states and countries in which our vendors operate.

Harassment or Abuse. 1-800-FLOWERS.COM stipulates herein that the vendors with which it works should treat their workers with respect and dignity and said workers should not be subject to physical, sexual, or verbal abuse in the workplace.

Nondiscrimination. 1-800-FLOWERS.COM does not condone vendor discrimination in employment, including hiring, salary, benefits, advancement, discipline, or termination, on the basis of gender, race, religion, age or disability.

Health and Safety. 1-800-FLOWERS.COM seeks vendors that provide a safe and healthy working environment for their employees as a means of preventing accidents and injury to health.

Wages and Benefits. 1-800-FLOWERS.COM seeks vendors that pay employees wages required by local law and provide legally mandated benefits as defined by the laws in the states and countries in which they operate.

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