About 1-800-FLOWERS.COM - Your Florist of Choice-Company Overview
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Our Story

Smiles Designed And DeliveredSM
Floral and Gift services

The doorbell rings. You hear the word, "Delivery." When you open the door, you're presented with a stunning vase filled with roses. You're surprised. You're smiling. And your whole day has changed.

Making people smile is no small accomplishment. It's an art and a passion that's been in our family for decades – it's what drove Jim McCann to open his first flower shop in 1976. It's not just in our business plan; it's actually how we see the world.

When we see a rose or a peony or a Peruvian lily, we don't just see a gorgeous flower—we see an opportunity to help someone express a feeling: appreciation, adoration, condolences, gratitude, love. It can be hard to express what's in your heart. But a special bouquet can do the job amazingly well.

It doesn't hurt that our exquisite arrangements are individually created by some of the world's top floral artists. Or that we pick the best flowers from the best growers from around the world -- the cream of the crop. Literally.

For us, delivering happiness is more than a nice thought – it's been our business practice for more than 30 years. And it's a job we're lucky to have. We know it. When someone gets our flowers we can tell they agree.  It's as plain as the smile on their face.

The 1-800-FLOWERS.COM® 100% Smile GuaranteeSM

Everyone at 1-800-FLOWERS.COM is passionate about delivering flowers and gifts that bring smiles. And we mean everyone. Like the president of 1-800-FLOWERS.COM, our growers, our fantastic floral designers, even me, the guy writing the customer service section of this website. So if you OR the person who received your gift calls us with any sort of issue, it's a big deal to us. All of us. And we'll jump to make it right -- no matter what, no questions asked. We're happy when you're smiling.



Company Info and Locations

1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.

1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone:
One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000

Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.

The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.




Dealing with the death of a loved one can be one of the hardest things that both friends and family members need to do. It is not uncommon for people to forget to look after themselves during this busy and sorrowful time. No matter the circumstances behind the death, many still have some feelings of shock as well as sadness. Sending sympathy gift baskets and gourmet food is a way to express your sympathy, as well as provide comfort for those that are grieving. By including food items, you can help them keep their strength up while they deal with this challenging time.

Choosing Nutritious and Comforting Sympathy Food Baskets

Sympathy baskets and food gifts are great ways to provide quality items for snacking, or larger portions for sharing with the family or at a memorial service. Fruit fresh from the orchard such as crisp apples or pears can be sent in fresh fruit baskets, or it can be included with other food items. There are different options for fresh fruit only baskets to meet the needs of the recipient. The delicious gourmet baskets come in a range of sizes and provide generous helpings of assorted items. There is sure to be a gift basket appropriate for what you have in mind!

Find Options and Variety in Difficult Times

To provide gourmet foods and snacks to round out the diets of the grieving friends and family, sympathy baskets and food gifts also can be made up with a range of different items included. Gourmet cookies can be ordered in basket size to be sent to the home or office of the person who has passed, or larger platters can be provided for sharing at memorial services. Other foods that can be found in sympathy baskets and food gifts include chocolates, crackers, cheese, biscuits, jams and spreads, and so much more. With so many sympathy baskets and food gifts to choose from, you really can express your true feelings as well as providing a tasteful gift that will be appreciated by all.

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