About 1-800-FLOWERS.COM - Your Florist of Choice-Company Overview
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Our Story

Smiles Designed And DeliveredSM
Floral and Gift services

The doorbell rings. You hear the word, "Delivery." When you open the door, you're presented with a stunning vase filled with roses. You're surprised. You're smiling. And your whole day has changed.

Making people smile is no small accomplishment. It's an art and a passion that's been in our family for decades – it's what drove Jim McCann to open his first flower shop in 1976. It's not just in our business plan; it's actually how we see the world.

When we see a rose or a peony or a Peruvian lily, we don't just see a gorgeous flower—we see an opportunity to help someone express a feeling: appreciation, adoration, condolences, gratitude, love. It can be hard to express what's in your heart. But a special bouquet can do the job amazingly well.

It doesn't hurt that our exquisite arrangements are individually created by some of the world's top floral artists. Or that we pick the best flowers from the best growers from around the world -- the cream of the crop. Literally.

For us, delivering happiness is more than a nice thought – it's been our business practice for more than 30 years. And it's a job we're lucky to have. We know it. When someone gets our flowers we can tell they agree.  It's as plain as the smile on their face.

The 1-800-FLOWERS.COM® 100% Smile GuaranteeSM

Everyone at 1-800-FLOWERS.COM is passionate about delivering flowers and gifts that bring smiles. And we mean everyone. Like the president of 1-800-FLOWERS.COM, our growers, our fantastic floral designers, even me, the guy writing the customer service section of this website. So if you OR the person who received your gift calls us with any sort of issue, it's a big deal to us. All of us. And we'll jump to make it right -- no matter what, no questions asked. We're happy when you're smiling.



Company Info and Locations

1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.

1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone:
One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000

Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.

The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.




When they go above and beyond, it's important to say thank you in your own unique way. Thank you flowers from 1-800-Flowers.com will show them that you appreciate their kind gesture and willingness to support you through any life endeavor.

From bright cheerful bouquets to playful expressions of your gratitude, the perfect flower arrangement can spread joy and cheer from your heart to theirs.

Thank You Flowers: Gratitude Included

Do you want to thank your parents for always supporting you and encouraging you throughout the years? Maybe a friend in another state has listened to your troubles and helped you find a solution or a co-worker in the office has helped to complete a large project. Sending a fresh bouquet of joyful flowers, a lush green plant or a gift basket filled with their favorite goodies can help you say thanks and show your appreciation.

Thank You Flowers:

Brightly colored roses, lilies, gerberas and tulips are just a few flowers destined to bring a little joy and pleasure into their life. Beautiful seasonal bouquets or decorative holiday arrangements are sure to become a treasured gift and reminder of your gratitude.

Thank You Plants:

Long lasting thank you plants can serve as a constant reminder of your appreciation. Choose from a variety of plants in creative containers or elegant vases they can keep for years to come. Fun-filled and playful baskets that boast creative arrangements make the perfect thank you for those young or young at heart recipients.

Thank You Gift Baskets:

Delicious fresh fruits, savory snacks and delectable treats can fill a gourmet basket they won't be able to put down. Consider sending a whimsical basket filled with sweet goodies or an elegant basket suitable for a thank you to everyone from colleagues to family members.

When it's time to say thank you to everyone on your list, 1-800-Flowers.com can send the very best token of your appreciation and utmost gratitude.

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