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Contact Us

Need assistance? We are here to help.


Get help with merchandise questions, tracking a package, shipping, My Account, search, technical support and other online shopping questions.

Contact Us by Phone
To get the most updated information regarding your order or to get an answer prior to placing an order, our customer service is available 24/7 at 1-800-FLOWERS® (1-800-356-9377).

Contact Us by E-mail
Click here and complete the form with your order-related questions. If this is urgent, feel free to contact our customer service at the number listed above.


Corporate Headquarters
One Old Country Road
Suite 500
Carle Place, NY 11514
Phone: 1-800-FLOWERS® (1-800-356-9377)
Email 1-800-FLOWERS
Website: www.1800flowers.com

Affiliate Program
Information for Website owners who wish to advertise 1-800-FLOWERS.COM on their website and gain commissions for driving sales.
Email the Affiliate Manager
Website: affiliateprogram.1800flowers.com

Business Gift Services
Full-service support for medium, large, and enterprise companies and organizations with all of their corporate gifting needs.
Email Business Gift Services
Website: businessgifts.1800flowers.com

Franchise Information
Information for floral shops and anyone who is interested in opening a 1-800-FLOWERS branded store in their local neighborhood.
Email the Franchising Department
Website: franchise.1800flowers.com

Job opportunities at 1-800-FLOWERS.COM
Website: 1800flowers.jobs

Investor Relations
Information and support for shareholders of 1-800-FLOWERS.COM (Nasdaq: FLWS)
Email Investor Relations
Website: investor.1800flowers.com

Media inquiries
For any media related issue, please contact:
Phone: 1-516-237-4195
Email Public Relations

Fresh Rewards®
Points-earning program where customers can earn points for purchases.
Email Fresh Rewards (Choose "Question on Fresh Rewards" under "Select a Category")
Website: www.freshrewards.com

Merchandise Vendor Inquiries
If you are a vendor and would like your product(s) to be considered for sale at 1-800-FLOWERS.COM, please e-mail us your information in the form of an electronic catalog or pricing sheet.
Email the Merchandising Department

Partnership inquiries
For any partnership inquiries, please contact:
Email Partnerships


BloomNet Floral Network
Resources for local floral shops with questions regarding our BloomNet network of florists.
One Old Country Road
Suite 500
Carle Place, NY 11514
Phone: 1-866-BloomNet (1-866-256-6663)
Email BloomNet
Website: www.mybloomnet.net

Suite C
2545 Napa Valley Corporate Drive
Napa, CA 94558
Phone: 1-800-435-2225
Email Ambrosia
Website: www.ambrosiawine.com

646 McCorkle Boulevard
Westerville, OH 43082
Phone: 1-800-443-8124
Email Cheryl's
Website: www.cherylandco.com

Fannie May® Candies
8550 W. Bryn Mawr Ave.
Suite 550
Chicago, IL 60631
Phone: 1-800-333-3629
Email Fannie May
Website: www.fanniemay.com

The Popcorn Factory®
13970 West Laurel Drive
Lake Forest, IL 60045
Phone: 1-888-216-0235
Email The Popcorn Factory
Website: www.thepopcornfactory.com

One Old Country Road
Suite 500
Carle Place, NY 11514
Phone: 1-800-BASKETS (1-800-227-5387)
Email 1-800-BASKETS.COM
Website: www.1800baskets.com

Harry London®
5353 Lauby Rd.
North Canton, OH 44720-1572
Phone: 1-800-321-0444
Email Harry London
Website: www.harrylondon.com

One Old Country Road
Suite 500
Carle Place, New York 11514
Phone: 1-888-860-0102
Email Celebrations
Website: www.celebrations.com

2457 West North Ave.
Melrose Park, IL 60160
Phone: 1-708-450-5700
Email DesignPac
Website: www.designpac.com

7800 Bayberry Road
Jacksonville, Florida 32256
Phone: 1-888-356-2726
Email Napco
Website: www.napcoimports.com