Reshaping sympathy

1-800-Flowers.com Founder and Chairman Jim McCann reflects on changes in sympathy since the pandemic.

At some point in the last 70 years, we stopped talking about death. That has changed.

One outcome of COVID-19 is an increase in the public’s understanding and appreciation of the funeral industry

Grief and grieving have become more complicated due to the challenges of COVID-19.

We've been living with COVID for 10 months, and it has changed many aspects of our lives.