Inside the 1800Flowers Offices

The INTERNal Perspective of Marketing Intern Liza Pititto

July 30, 2013

Marketing intern Liza Pititto shares her internal perspective working at 1-800-FLOWERS.COM. Hear how she has contributed to the Marketing team and how she has learned from her summer internship:

Marketing Intern Liza Pititto“Assigned to intern with Marketing this summer, I was glad to learn that my team didn’t believe in just giving busy work to their interns. The team assigned projects that directly affected the company’s business, so by the end of the day I felt I made an impact in the department. Of course at first, I felt totally out of my element as this is my first internship.  However after talking to my manager, he explained different aspects of what the marketing team was doing, whether it be the ins and outs of Google Adwords (an online marketing tool), or what we were doing with our company’s social media pages. These experiences made me realize that 1-800-FLOWERS.COM has a family-like atmosphere. Employees treat me like a colleague as opposed to an intern, which gives me confidence in my role. While my manager has many tasks to handle, I appreciate the time he took out of his day to mentor me and explain the inner workings of the Marketing department.

Recently, Jim McCann held a Lunch-and-Learn for the interns (where else but 1-800-FLOWERS.COM do the interns develop a relationship with the CEO of the company?)  During this hour, he told us the story of his company, spoke of next steps for the company, and even asked for new ideas from the interns.  1-800-FLOWERS.COM is interested in the input of their interns, and I have no doubt that many of these ideas will come to fruition.  Overall, I am extremely excited to be working at such a dynamic company and can truly say that this internship was an opportunity of a lifetime. “

– Liza Pititto, Marketing Intern, Cornell University

Inside the 1800Flowers Offices

The INTERNal Perspective of Human Resources Intern David Alter

July 29, 2013

Human Resources intern David Alter shares his internal perspective. He shares his experience being the team leader of a video project that was to be presented at a company-wide meeting. Here is his experience:

Human Resources Intern David Alter“Ever have an experience where you genuinely were not sure where to go or where to start?  Having worked with a group of interns for Summer 2013 at 1-800-FLOWERS.COM, I know the feeling well.  At first, it was just an internship; something to do over the summer or in my case, something to explore in a new field of business.  My situation was a little different than most of the interns.  Having been a few years out of college the career change was certainly an experience in itself.  I came into the program a few months earlier as I was attending Hofstra part time for the last couple of years in their MBA program.  Still, I was nervous that I would be one of the much older interns.

One of the better experiences I had over the course of the summer was the experience of developing an intern video for the 1-800-FLOWERS.COM kickoff meeting.  Each year, the company hosts a kickoff meeting to begin the new fiscal year, share the past year’s successes and goals for the next year. Having been my first true corporate experience at 1-800-FLOWERS.COM, we were not sure how to execute the video.  As a result, I approached the video production experience as I did any other experience; as an adventure!

Kick Off Meeting Video AssignmentMy group (having been elected team leader) shared both ideas and initial feelings of nervousness but the best experience we shared was getting the job done.  Working with the team, it was my responsibility to delegate a lot of the ‘scenes’ and functions, and we could not have worked better as a team.  For someone who was used to a true team environment, I was so glad I was able to find that at the 1-800-FLOWERS.COM internship program.  I am excited for next year’s team, and the ‘adventures’ that await us all!”

– David Alter, Human Resources Intern, Hofstra University MBA

Inside the 1800Flowers Offices

2013 INTERNal Perspective: Kirsten Knott |

July 27, 2013

Web Marketing intern Kirsten Knott is a returning intern here at 1-800-FLOWERS.COM. Hear how she has learned from last year’s internship and used that knowledge to help her throughout the summer:

Web Marketing Intern Kirsten Knott“Last summer, I was lucky enough to have the opportunity to intern with 1-800-FLOWERS.COM. Last year I learned a lot about the corporate world, the flowers business and who I want to be as a soon-to-be professional. However, the biggest thing I learned during my time at 1-800-FLOWERS.COM was the concept of corporate social reasonability. Before 1-800-FLOWERS.COM I wasn’t aware that businesses implemented giving back into their business models. After seeing how 1-800-FLOWERS.COM embraced this concept in various ways, including their Summer of a Millions Smiles campaign, I was extremely inspired.

After leaving 1-800-FLOWERS.COM at the end of last summer, I went back to Iona College where I dedicated a majority of my senior year researching and studying corporate social reasonability. This concept was something I grew an immense passion for because it connected my two passions of public relations and mission work.

This summer, I was ecstatic to be able to come back to the company that inspired me as a second time Web-Marketing Intern. During my past few months with the company I have vastly expanded on the knowledge I learned last summer. I also have the privilege to notice the huge strides and improvements the company has made in the past year. It’s uplifting to see so many people work to learn and make an already successful company even better. I will always be honored and grateful to say that 1-800-FLOWERS.COM is a company that played a huge part in my professional development.”

– Kirsten Knott, Web Marketing Intern, Iona College

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INTERNal Perspective: Nicholas Karatzas |

July 25, 2013

Nicholas Karatzas, a Franchise Marketing intern at, gives us his internal perspective and tells us how feels like a “family business” despite its size:

Franchise Marketing Intern Nicholas Karatzas“Interning here at 1-800-FLOWERS.COM has taught me that even a large corporation is still able to work as a family business. On the outside it may seem like an average corporation but internally there is a sense of family and community. Everyone here is so passionate and dedicated to making people smile, and I consider myself extremely fortunate to be given such an opportunity.  I have learned concepts of business such as ethics first, morals first, smiles first, and business second and that makes all the difference in a company.

Recently I have been coordinating VIP orders for some celebrities and personalities that 1-800-FLOWERS.COM has existing relationships with. All in all, I enjoy my time here, from all the “Lunch and Learns” to my colleagues.  Working under Lisa Hendrickson and Jillian Snell’s direction in franchise marketing was such a great experience.  They taught me how to develop a positive and inspirational relationship with a manager.  Their motivation truly inspired me to do my best, and I hope to take that with me when I enter the business world.”

– Nicholas Karatzas, Franchise Marketing Intern, Marist College

Inside the 1800Flowers Offices

The INTERNal Perspective of Mobile Marketing Intern Jeff Gottlieb

July 24, 2013

Mobile marketing intern Jeff Gottlieb shares his experiences at Hear how he became the team leader of his INTERNtainment video group and the lessons he learned over the summer:

Mobile Marketing Intern Jeff Gottlieb“As a Junior majoring in business with specializations in marketing and strategy at Cornell University, I never truly had professional experience in the marketing field.  Throughout my junior year, I applied to numerous marketing internship programs. When I was extended an offer to be a marketing intern at 1-800-FLOWERS.COM with the Online, Mobile, and Social team, I immediately accepted.

Over the course of this internship, my managers have given me plenty of responsibilities. For example, I have gone through 1-800-FLOWERS.COM mobile website’s checkout process countless times in order to create testing materials. Ultimately, these tests should provide insight into optimizing the mobile website.  I really appreciate that my managers trust me to take on these responsibilities, because it makes me feel part of the team. My team motivates me to work to the best of my abilities, and I am proud to deliver them the results they need.

Kick Off Meeting Video Assignment1-800-FLOWERS.COM really puts effort into making sure the interns get to know one another.  Aside from the “Lunch and Learn” seminars, one other fantastic intern bonding exercise was  the INTERNtainment video project. For the Annual Kickoff Meeting, President Chris McCann asked the interns to make videos that would be shown at the meeting. After splitting up into teams, my group and another group came up with the same idea of doing our own take on the TV show “The Office.” From my sketch comedy group background, I decided to be the team leader of this “mega-group”. Making the video was a fantastic experience for all- we even got Chris McCann to appear in our video! This project allowed me to really bond, connect, and network with other interns who I would not normally work or interact with on a daily basis. I really appreciate how much 1-800-FLOWERS.COM cares about their interns.”

– Jeffrey Gottlieb, Mobile and Online Marketing Intern, Cornell University

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The INTERNal Perspective of Retail Marketing Intern Morgan Foster

July 22, 2013

Retail Marketing intern Morgan Foster shares her internal perspective and she tells us about the wonderful experiences she has had at 1-800-FLOWERS.COM this summer:

Retail Marketing Intern Morgan Foster“After graduating as a Communications major with a focus in Education, I was unfamiliar with many of the terms and “lingo” heard in the business world. However, thanks to my colleagues and friends that I have made during my experience at 1-800-FLOWERS.COM, I have never felt left behind or out of place.

Before this summer my understanding of being an intern meant doing small tasks and errands around the office and not really experiencing a strong sense of responsibility. However, at 1-800-FLOWERS.COM as a Franchise and Retail Marketing intern, they truly value what you bring to the table. The employees explain each and every detail for the task assigned, and welcome all questions and suggestions.

Looking back, I am surprised at how much I have learned in the short weeks that I have been here. The employees really take their time to get you involved and keep you updated on various exciting projects. I have had the opportunity to participate in a range of activities from lunch meetings with employees to working on floral arrangements for the Summer of a Million Smiles. I look forward to taking everything that I have learned during this summer and applying it to future endeavors down the road.”

– Morgan Foster, Franchise and Retail Marketing, College of Wooster

Inside the 1800Flowers Offices

The INTERNal Perspective of International Intern Kerry McGlinchey

July 20, 2013

International intern Kerry McGlinchey shares her internal perspective at 1-800-FLOWERS.COM and tells us how much she has learned during her summer internship:

International Intern Kerry McGlinchey“My internship as part of the International team at 1-800-FLOWERS.COM has not only given me the opportunity to leverage my major, East Asian Studies, but also expand and explore the areas of search engine optimization, email marketing, and website development. My major has taught me how to respect and handle cultural differences in a business setting, however interning has allowed me to explore how companies function internally. I have had the opportunity to work in digital social media – exploring the options of a social media platform for international. I have had the opportunity to learn about regional differences in search engine optimization, as well as about the social responsibility of a company through the Summer of a Million Smiles initiative, in which employees help to deliver smiles to deserving members of local communities.

My most valuable experience this summer has been owning a project and working to bring it to fruition. I have learned the challenges of marketing to an international audience, from language barriers and cultural differences to SEO and varied email compliance laws. This experience has taught me how to develop a strategy and think of every challenge that may prevent it from working. As a rising senior at Emory University, these lessons will be crucial for me as I transition to a full-time career.”

– Kerry McGlinchey, International intern, Emory University

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The INTERNal Perspective of Merchandising Intern Jalisa Clark

July 18, 2013

Jalisa Clark, a merchandising intern here at 1-800-FLOWERS.COM, has learned a lot from her summer internship. Hear her summer internship story in her own words:

Merchandising Intern Jalisa Clark“Over the course of my first year at Dartmouth College I had drastically changed my major numerous times. I began with an interest in Biology Engineering, to Studio Design, to Anthropology and ending last semester with an interest in Business.  My kind and extremely patient college advisor suggested I spend my summer experiencing one of the fields of my interest. When I was accepted as a Gifts Merchandising intern for 1-800-FLOWERS.COM, I knew that I would receive exclusive hands on experience. As an intern for the gifts department I am working on various data and vendor-focused projects, ordering product samples and attend meetings with the SVP of Merchandising, Product Development & Photography. During my time this summer, my mentors have made me feel not only appreciated but also as a “true” member of the 1-800-FLOWERS.COM team.

What I will take away the most from this internship is the way in which that 1-800-FLOWERS.COM team operates.  Beyond the success in numbers, price points, and gross margins, I have witnessed the success of great communication, teamwork, and a comfortable atmosphere. This summer has been a great learning experience, and I couldn’t be prouder of the work that I have accomplished with the guidance of my supportive mentors.  Odds are I will probably change my major once or twice next term, but at least now I know the work environment I aspire to be a part of.”

– Jalisa Clark, Merchandising Intern, Dartmouth College

Inside the 1800Flowers Offices

The INTERNal Perspective of SEO Intern Keith Hoge

July 16, 2013

Keith Hoge, an intern in the SEO department, shares his story as to how wanted to explore the business world and how 1-800-FLOWERS.COM has enabled him to do so:

SEO Intern Keith Hoge“As a mechanical engineering major, I never had much opportunity to learn a lot about the business side of the “working world”. To me, business was just something that my parents did. I was always curious about business, but between a big course load and rugby practice, I never had a chance to take any classes outside of engineering. So, when I heard of the internship program at 1-800-FLOWERS.COM I knew that this was my chance to jump right into work at a company that is a leader in the e-commerce industry.

I decided that this was my chance to explore other options outside of engineering and add diversity to my skill set. So far, my experience here has been nothing short of amazing. Instead of doing just administrative or mundane tasks, I feel that I am doing work that is helping the company move forward in its continued success. My team truly cares about whether or not I am learning and they present me with a new challenge each day. With the help of everyone on my team, I learn to overcome these challenges and push myself. I hope to possibly pursue a business minor and use what I have learned here at 1-800-FLOWERS.COM at school and for the rest of my career.”

– Keith Hoge, SEO Department, Cornell University

Inside the 1800Flowers Offices

The INTERNal Perspective of Merchandising Intern Courtney O’Leary

July 14, 2013

Merchandising intern Courtney O’Leary shares her internal perspective as a summer intern at

Merchandising Intern Courtney O'Leary“My name is Courtney O’Leary and I am a rising senior at SUNY Cortland.  This was my first time interning, so when I first walked into 1-800-FLOWERS.COM I did not know what to expect. Everyone I have encountered here could not have been more helpful in my journey.  The merchandising team has been patient, friendly and knowledgeable making it a great experience. Although I am just an intern I am trusted with a number of important tasks and treated like part of the team.

I work in the Merchandising Department, and with the guidance of the employees who work in this department I have learned so much. I have helped create sales reports, inactive reports, improved my skills in Excel and PowerPoint, attended “Lunch and Learns” (where all the interns learn about other departments) and so much more. While all of those things are important to my learning experience there was an additional project given to the intern group this summer that really made this internship special.

Kick Off Meeting Video AssignmentWe were split into groups and asked to create a video that one of us would be presenting at the annual kick-off meeting.  My group used 1-800-FLOWERS.COM mission and key messaging to make a short commercial focusing on the caring team, easy ways to send a smile and the truly original arrangements here at 1-800-FLOWERS.COM. This project was an unforgettable experience for several reasons, I got to interact with the other interns, which led to new friendships, but more importantly it pushed me out of my comfort zone.  As a nervous public speaker the idea of getting up on stage in front of a room full of executives was terrifying but the experience helped me grow substantially. I got myself noticed by a lot of important people that will now remember me and I gained the confidence I needed to realize there is nothing to be nervous about. I am so grateful to have been given this opportunity, it has been unforgettable and I know it will benefit me in the future.”

– Courtney O’Leary, Merchandising Intern, SUNY Cortland