Our Neo cast iron cookware is suitable for all cooktops including gas, electric, ceramic, glass, and induction. Neo cast iron cookware has wide ergonomic handles that provide a secure grip. Please allow cookware to cool completely before attempting to clean. Handwash recommended with warm water and mild detergent; dry thoroughly. Avoid cleansers that contain bleach or citrus extracts. Our goal is your 100% satisfaction. If your item arrives damaged or defective, please follow the procedure described here or call our awards customer service department at (844) 329-0040 and have your Order # ready when you call. We will replace damaged or defective merchandise until 30 days after receipt, except Apple Products, Laptops, and Televisions, as these items will receive factory-authorized home repair service. Returns are not allowed based on the Buyer's remorse. We will help in any way possible to ensure your satisfaction.