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Customer Wow Story: Tim

The agent I spoke with Tim….. the BEST AGENT I have ever spoken with at 1-800 flowers. I deal with 1800 flowers quite often for work as well as for personal, again, Tim is the absolute BEST. He spoke intelligently, … Continue reading

Customer WOW Story: Kudos from Barbara Anderson to Dianne

Customer Barbara Anderson wanted to share her experience with Dianne. “The agent that I talked to was extremely helpful, knowledgeable, courteous and customer oriented while maintaining the integrity of the organization she works for. She rectified the error, even though … Continue reading

Customer WOW Story: Jeff

Jeff in El Salvador was my Customer Service Agent. He was extraordinary in his service. My order was somewhat complicated and I had several questions. He listened carefully, was extremely patient and assisted with my order. JEFF is extremely knowledgeable … Continue reading

Customer WOW Story: Barbara

I want to let you know how helpful Barbara was. I have been having trouble with my rewards certificates and was unable to use it. With her help and patience all was straightened out. She was courteous and patient. I … Continue reading

Customer WOW Story: Patrick

Patrick went above and beyond to assist our customer Beth Denz with a sympathy order for her son’s funeral. “Patrick was sweet, kind, empathetic, understanding and polite during this difficult time. He is amazing and truly wonderful. I have dealt … Continue reading